Privacy Policy

1. Who we are

This website is operated by Trabi Túra Kft.
Registered address: 8200 Veszprém, Baláca utca 17., Hungary
Email: info@trabitura.hu
Website: www.trabitura.hu

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

2. What personal data we collect

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Messages or inquiries submitted via contact forms
  • Booking or experience request details (such as preferred date, number of participants, and selected experience)

We do not collect sensitive personal data.

3. How we use your data

We use your personal data for the following purposes:

  • To respond to your inquiries
  • To manage booking requests and communication
  • To provide information about our services
  • To improve our website and customer experience

We do not use your data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data based on:

  • Your consent (when you submit a contact or booking form)
  • Legitimate interest (to respond to inquiries and operate our business)
  • Contractual necessity (if a booking or service agreement is initiated)

5. Data retention

We retain personal data only for as long as necessary:

  • Contact and inquiry data: up to 12 months
  • Booking-related communication: up to 24 months, unless legal obligations require longer retention

After this period, data is securely deleted.

6. Data sharing

We do not sell your personal data.

We may share data only with trusted service providers necessary for operating the website, such as:

  • Website hosting providers
  • Email service providers
  • Analytics providers (e.g. Google Analytics, if enabled)

These providers process data in accordance with GDPR requirements.

7. Cookies and tracking technologies

Our website uses cookies to improve user experience and analyze website traffic.

Cookies may include:

  • Strictly necessary cookies (required for website functionality)
  • Analytics cookies (e.g. Google Analytics)
  • Marketing cookies (only if enabled in the future)

You can accept or reject non-essential cookies via the cookie banner displayed on the website.

8. Embedded content

Pages on this website may include embedded content (e.g. maps, videos, social media posts).

Embedded content from other websites behaves exactly as if the visitor has visited those websites directly. These third-party websites may collect data, use cookies, and track user interaction.

9. Your rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to data processing
  • Request data portability

To exercise your rights, contact us at: info@trabitura.hu

10. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Where we send your data

Visitor data may be processed by:

  • Spam protection services (if contact forms are used)
  • Hosting and infrastructure providers
  • Analytics services (if enabled)

These services may be located inside or outside the European Economic Area (EEA), but all processing is handled in compliance with GDPR requirements.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact

If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:

📧 info@trabitura.hu